EDI, API & FTP Integration Support | BaszGroup

EDI, API & FTP Integration Support

Integration programs don't fail because the technology is inadequate. They fail because data mapping is incomplete, error handling is weak, trading partner coordination is poor, and organizations pick the wrong transmission method for their needs.

EDI, API, and FTP represent three fundamentally different approaches to systems integration. Each has strengths, limitations, and ideal use cases. The challenge isn't picking one and abandoning the others. It's understanding when to use each, how to transition between them, and how to maintain hybrid integration architectures that leverage the right tool for each trading partner and data flow.

BaszGroup supports organizations through integration strategy, implementation, partner onboarding, and recovery when integrations fail or don't scale.

Understanding the Technologies

EDI vs. API vs. FTP: Core Differences

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EDI

Electronic Data Interchange

Standardized document exchange using formats like X12 (North America) and EDIFACT (international). Batch-oriented, industry-specific, compliance-ready.

  • Common docs: 850 (PO), 856 (ASN), 810 (Invoice), 214 (Shipment Status)
  • Transport: VAN, AS2, SFTP
  • Legacy but still dominant in retail, logistics, manufacturing

API

Application Programming Interface

Real-time, event-driven integration using REST, SOAP, or GraphQL architectures. Modern, flexible, developer-friendly.

  • Data formats: JSON, XML
  • Real-time inventory, order status, tracking updates
  • Required for marketplaces (Amazon, Shopify, Walmart)
📁

FTP/SFTP

File Transfer Protocol

File-based transfer, typically CSV or flat files. Simple, universally supported, but manual and prone to errors.

  • Common for legacy system compatibility
  • Bulk data transfer (product catalogs, inventory feeds)
  • SFTP adds encryption for security
Side-by-Side Comparison

Which Technology Fits Your Needs?

Criteria EDI API FTP/SFTP
Speed & Latency Batch (hours) Real-time (seconds) Manual/Scheduled (daily)
Standardization Highly standardized Varies by provider No standards
Complexity Moderate to High Moderate Low
Cost to Implement High (VANs, mapping) Moderate Low
Ongoing Maintenance High Moderate Moderate
Error Handling Robust (997 ACKs) Immediate feedback Manual detection
Audit Trail Excellent Depends on logging Limited
Scalability Moderate Excellent Poor
Trading Partner Adoption Retail/Logistics standard Marketplace standard Legacy systems
Data Validation Built-in (EDI standards) Schema-based Manual
Decision Framework

When to Use Each Technology

Use EDI When

Trading Partner Mandates or Compliance is Required

  • Large retailers (Walmart, Target, Kroger) mandate EDI
  • Automotive, aerospace, defense require AIAG or SPEC2000
  • Healthcare and pharma require HIPAA-compliant EDI
  • Audit trail and compliance documentation are critical
  • Batch processing is acceptable (orders, invoices, ASNs)
Use API When

Real-Time Visibility or Marketplace Integration is Needed

  • Marketplaces (Amazon, Shopify, Walmart) require API connections
  • Real-time inventory visibility is critical to prevent overselling
  • Customer order status and tracking updates must be instant
  • Omnichannel orchestration requires real-time coordination
  • Modern SaaS platforms only support API integration
Use FTP/SFTP When

Legacy Compatibility or Bulk Transfer is the Priority

  • Legacy systems don't support EDI or API connectivity
  • Large file transfers (product catalogs, images, reports)
  • Internal integrations between on-premise systems
  • Budget constraints prevent EDI or API investment
  • Trading partner can only receive flat files
Hybrid Approach

Most Organizations Need Multiple Technologies

  • EDI for retailer compliance (850, 856, 810)
  • API for marketplace integration and real-time inventory
  • FTP/SFTP for legacy supplier connections and bulk data
  • Integration platform (iPaaS) to manage all three
  • Phased migration strategy from FTP → EDI/API over time
Marketplace Trends and Future Outlook

The Shift Toward API-First Integration

**Marketplace Pressure:** Amazon, Shopify, Walmart, and other major marketplaces have standardized on API-first integration. EDI is still required for traditional retail, but ecommerce and DTC channels demand real-time API connectivity. Organizations that operate across both channels need hybrid strategies.

**EDI's Evolution:** EDI isn't going away. It's evolving. Modern EDI platforms now support API transport (EDI-as-a-Service), JSON-based EDI formats, and cloud-native architecture. The future is EDI content (standardized documents) delivered via API transport (real-time, flexible).

**FTP's Decline:** FTP is being retired in favor of SFTP or API wherever possible due to security concerns and automation needs. Organizations still using FTP are under pressure to upgrade.

Future Trends to Watch

  • **API-based EDI:** EDI documents (850, 856) transmitted via REST API instead of VAN or AS2
  • **iPaaS adoption:** Integration platforms (MuleSoft, Dell Boomi, Jitterbit) managing all connection types
  • **Event-driven architecture:** Real-time event streaming replacing batch file exchange
  • **Blockchain for supply chain:** Distributed ledgers for traceability and compliance
  • **AI-powered mapping:** Automated data mapping and transformation reducing manual effort
  • **Standardization efforts:** GS1 standards and EPCIS for global supply chain visibility

Need Help Choosing the Right Integration Strategy?

We help organizations evaluate technology options, design hybrid integration architectures, and execute migration strategies.

Common Challenges

Where Integration Programs Break

Challenge 1

Data mapping is incomplete or incorrect

  • Field definitions don't match between systems, causing translation errors
  • UOM conversions, currency, and date formats are misconfigured
  • Required fields are missing or mapped to wrong source data
  • Custom fields and extensions aren't documented or mapped
  • Conditional logic (if/then rules) breaks under edge cases
Symptom
"Orders are being rejected because data is in the wrong format."
Challenge 2

Error handling and monitoring are reactive, not proactive

  • Failed transactions aren't detected until trading partners complain
  • Error logs are buried and not monitored in real time
  • Retry logic doesn't exist, so failures require manual reprocessing
  • No clear escalation path when integrations break
  • Trading partner communication workflows for errors aren't defined
Symptom
"We don't know transactions failed until customers or partners tell us."
Challenge 3

Trading partner onboarding is slow and manual

  • Each new partner requires custom development and testing
  • Testing cycles drag because partners aren't engaged early
  • Compliance requirements (EDI testing, certification) are underestimated
  • Production cutover creates order disruption because parallel testing didn't happen
  • Documentation of partner-specific rules and exceptions is missing
Symptom
"It takes months to onboard a new trading partner."
Challenge 4

Integration architecture doesn't scale

  • Point-to-point connections multiply, creating maintenance nightmares
  • No centralized integration layer or iPaaS platform
  • Each system integration is custom-coded instead of configured
  • Volume spikes (promotions, peak season) cause performance degradation
  • Adding new partners or systems requires starting from scratch
Symptom
"Every new integration takes longer and costs more than the last one."
Challenge 5

Security and compliance gaps create risk

  • FTP connections aren't encrypted, exposing sensitive data
  • API authentication and token management are weak
  • Audit trails for data exchange are incomplete or inaccessible
  • PCI, HIPAA, or GDPR compliance requirements aren't enforced
  • Trading partner access controls aren't reviewed or updated
Symptom
"Security audits flag integration vulnerabilities."
Challenge 6

Technology transitions are poorly planned

  • Moving from FTP to EDI or API requires parallel operations that aren't managed
  • Trading partners aren't engaged early in migration planning
  • Cutover timing disrupts business (month-end, peak season)
  • Rollback plan doesn't exist, so failures become crises
  • Legacy connections aren't decommissioned cleanly, creating maintenance burden
Symptom
"Migration to new integration technology is stuck in limbo."
What Good Looks Like

Measurable Success in Integration Programs

  • Trading partner onboarding time reduces from months to weeks
  • Transaction success rates improve to 99%+
  • Error detection and resolution times decrease significantly
  • Integration monitoring becomes proactive with real-time alerts
  • Manual intervention for routine transactions is eliminated
  • Audit trails and compliance documentation are automated
  • FTP connections are replaced with SFTP or API for security
  • Hybrid integration architecture supports EDI, API, and legacy systems
  • iPaaS platform centralizes integration management
  • Technology transitions (FTP to API, EDI upgrades) execute cleanly
  • Trading partner communication and coordination improve
  • Integration becomes an enabler, not a bottleneck
How BaszGroup Supports Integration Programs

Where We Engage

We support EDI, API, and FTP integration programs from strategy through execution and recovery. Our focus is technology selection, data mapping accuracy, trading partner coordination, error handling, and migration planning. We help organizations move from fragile, manual integrations to scalable, reliable connectivity.

Integration Strategy and Technology Selection

Assess current state, evaluate EDI vs. API vs. FTP fit, design hybrid architecture, iPaaS platform selection, and roadmap development for phased migration.

Trading Partner Onboarding and Testing

Data mapping design, partner communication planning, testing strategy, compliance validation (EDI certification, API security), and cutover execution.

Migration and Technology Transition

FTP to SFTP/API migration, EDI platform upgrades, legacy decommissioning, parallel operations governance, and trading partner cutover coordination.

Program Recovery and Stabilization

For integration programs that are failing or stuck. Root-cause assessment, data mapping corrections, error handling improvements, monitoring implementation, and partner issue resolution.

Learn More About Our Integration Services

Ready to Talk About Your Integration Program?

Let's Build Reliable Connectivity

Whether you're choosing between EDI, API, and FTP, migrating technologies, or recovering from integration failures, we can help.