Operators & Executive Sponsors
We work with the people who own operational outcomes. The VP Operations signing off on the go-live. The COO accountable to the board. The Director whose credibility is on the line when things go wrong.
If you're responsible for supply chain execution, distribution operations, or logistics
performance, and you're facing a situation where execution accountability matters, this
is for you.
We don't work for finance, HR, or IT (unless they're the executive sponsor). We work
for the people who have to explain performance to customers, leadership, and boards.
What This Environment Looks Like
P&L Accountability
You own operational costs, service levels, or both. Performance variance shows up in financials that matter to leadership and investors.
Multi-Site or Network Operations
Multiple distribution centers, transportation networks, or regional operations. Complexity in coordination, consistency, and governance.
System-Dependent Operations
WMS, TMS, ERP, or planning systems are core to execution. System failures or performance issues have immediate operational impact.
Time-Sensitive Execution
Seasonal peaks, contractual SLAs, same-day or next-day delivery commitments. Performance windows are tight and unforgiving.
Vendor or 3PL Dependencies
Rely on integrators, technology vendors, or third-party logistics providers. Your performance depends on their execution.
Board or Investor Visibility
Operations performance is tracked at board level. PE ownership, public company scrutiny, or aggressive growth targets create high accountability.
Common Risk Areas for Operators
- System implementations (WMS, TMS, ERP) where go-live risk is high
- 3PL transitions or provider changes with tight cutover windows
- Network consolidations or facility relocations
- Post-acquisition integration of operations or logistics networks
- Peak season readiness with new systems or processes
- Vendor or integrator performance below expectations
- Post-go-live stabilization taking longer than planned
- Organizational change with operational impact (leadership turnover, restructuring)
How BaszGroup Typically Engages
Pre-Implementation Readiness
Before committing to go-live, vendor selection, or major change. Independent assessment of readiness, risk, and whether the plan will survive contact with operations.
- Pre-go-live readiness assessment for WMS implementation
- Vendor evaluation and selection support
- Business case validation before budget approval
- Risk assessment for network consolidation
Implementation Oversight
During active implementation, providing governance, risk visibility, and execution accountability. Working alongside integrators and vendors to ensure coordination and success.
- WMS/TMS implementation governance and oversight
- 3PL transition management and cutover support
- Multi-site rollout coordination
- Go-live war room and hypercare leadership
Post-Launch Stabilization
When performance after go-live hasn't landed as expected. Rapid triage, root cause analysis, recovery planning, and execution until operations stabilize.
- Post-go-live performance recovery
- Stalled implementation rescue and stabilization
- Hypercare extension when stabilization takes longer than planned
- Independent assessment of what went wrong and how to fix it
M&A Operational Integration
Pre-close operational diligence, Day-1 readiness, post-close integration, or performance recovery when acquisitions don't land as planned.
- Operational diligence for target assessment
- Day-1 cutover planning and execution
- Post-close supply chain integration
- Distribution network consolidation post-acquisition
Executive sponsors matter as much as operators.
CEOs, CFOs, and board members often engage us when they need independent assessment
of operational risk, readiness, or performance. They need confidence before authorizing
budget, or visibility when things aren't going as planned.
We provide executive-level reporting and decision support, not just operational execution.
Case Studies for Operators & Executives
If You Own the Outcome, We Can Help
Whether you're planning implementation, stabilizing operations, or navigating M&A integration, we provide the execution accountability that operators and executives need.
Tell Us What You're Dealing With